Privacy Policy

PRIVACY POLICY

This privacy policy statement discloses the privacy practices for the https://myfitlife.app/ website (the “Website”) and any services we provide that are accessible through it (the “Services”). We will notify you if the way in which we process your information is to change at any time.

This privacy policy (together with our Terms of Use and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. YOUR USE OF THIS WEBSITE AND YOUR SUBMISSION OF ANY PERSONAL DATA TO US, SHALL CONSTITUTE YOUR CONSENT TO ALLOW US TO PROCESS YOUR PERSONAL DATA IN ACCORDANCE WITH THE TERMS OF THIS POLICY. We may update this policy and your continued use of the website and services constitutes your acceptance of the amendments.

For the purposes of this policy, ‘Personal Data” means any personal information (including ‘Sensitive Personal Data’ as defined in the Act) that is capable of identifying you. This information may include your name, address, telephone number, fax number or e-mail address.

WHAT INFORMATION WE COLLECT:
We collect 2 types of information from you: (1) personally identifiable information; and (2) non-personally identifiable information (for example aggregate information or any information that does not specifically identify you as an individual). We may use these types of information in different ways as detailed throughout this policy.

Personally Identifiable Information (“PII”)
PII is information that identifies you or can be used to identify or contact you (“Personally Identifiable Information”). Such PII may include your name, address, email address, telephone number, birth date (for eligibility purposes) and billing and credit card information. We may request PII from you when you register on our Website and other Services. In all of these cases you voluntarily submit such information to us – there is no obligation to. Unless you give us permission to do so, we will not sell, share, license, trade or rent your PII other than as specified in this Privacy Policy.

If you choose to withhold requested information, you may not be able to visit all sections of our Website or benefit from all of our Services, such as subscribing to our online weight loss tools, or posting content to our community forum.

Non-Personally Identifiable Information (“NPII”)
When you register as a user on our Website and/or any of our Services, we also may collect information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender) and health information (like current weight, co morbid conditions etc.)

Non-Personally Identifiable Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. NPII is used to help us understand who uses our Website and to improve and market our Website and Services.

HOW WE COLLECT AND USE INFORMATION
Use of data
This Website is intended to enable information relevant to the work of https://myfitlife.app/, to be freely available on the World Wide Web. Whilst https://myfitlife.app/ hopes you find this website interesting and informative, the contents are for general information only. The use of and access to pages of the https://myfitlife.app/ website is subject to the foregoing disclaimer, and terms and conditions set out below. By using or accessing this Website, you agree to be bound by these terms and conditions.

https://myfitlife.app/ shall not be liable for any loss or damage arising in connection with the content of the website. https://myfitlife.app/ does not guarantee that the website will be error-free, omission-free, uninterrupted or without delay.

Website Usage & Form Submission
Information submitted to https://myfitlife.app/ over this website is normally unprotected until it reaches us. Users are requested not to send confidential details by email unless specifically requested by us.

We will retain data about you which we obtain as a result of you visiting this website. We may use that information to provide you with details of products or services (whether provided by us or others) which we believe may interest you, unless you indicate at the relevant part of the website to the contrary.

When you send an email or complete an enquiry form, https://myfitlife.app/ will not share your email address or private information with anyone outside of the https://myfitlife.app/, with the exception of doctors, dietitians or any other relevant health care professionals who provide the services about which you are enquiring or other suppliers (in particular those who support our IT systems) who are under strict confidentiality requirements.

Log Files
Any time you visit the Website, we gather certain information about your use of our website (such as your IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) to analyse trends, administer the site, track visitor movement in the aggregate, and gather broad demographic information for aggregate use. For example, we log your IP address for system administration purposes. IP addresses are logged to track a user’s session. This gives us an idea of which parts of our site users are visiting. We do not link any of the log files to any PII. This means that a user’s session will be tracked, but the user will be anonymous. We will only link your log files to your PII, if necessary, for internal troubleshooting and system performance purposes. We do not share your log files externally.

Cookies & Action Tags
In order for us to monitor and improve this website, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version, and the website that you visited prior to our site. We may do this by way of a “cookie”.

A cookie is an element of data that our website can send to your browser, which may then store it on your system.

Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. We use cookies so that we can give you a better experience when you return to our website.

Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie.

Any disablement of the cookies function may hinder some of the website functionality, for which we shall not be responsible.

Action tags, or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of our Website, including advertisements, or e-mail sent on our behalf, may contain cookies that are associated with action tags that are located on our Website. Unlike cookies, action tags are not placed on your computer.

We may select and use different third parties from time to time to track website usage through action tags on our Website and on our advertisements on other websites.

By using cookies and action tags together, we are able to gain valuable information to improve our Website and Services and measure the effectiveness of our advertising and marketing campaigns. We do not disclose any of your PII to our advertising partners through the use of cookies or action tags.

Finally, please note that advertisers and other third parties may also use their own cookies or action tags when you click on their advertisement or link to their website or service, on or from our Website. This Privacy Policy does not govern the use by such third-party websites or providers of third-party advertising.

Opting Out
If you have submitted your personal data, and later decide that you would like us to discontinue processing your personal data, you can choose to opt-out. To opt-out, please send an electronic mail headed “opt-out” to us at: hello@myfitlife.app

If you would rather not receive telephone calls or text messages from us, you may change or delete your number by make adjustments in the account maintenance section of the Website, or by asking to be removed from our contact list if you receive a call from us.

Please note that this opt-out option applies for users who are registered with a free account or are on our free mailing list. Exceptions apply for users who are paid members or clinic patients. Please see the section below on “Data retention” for full details.

Surveys
From time to time we may conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our Services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation.

Website availability
Although the Website has been tested and should work correctly under normal circumstances, there are many factors both within and outside of the control of https://myfitlife.app/, which may prevent the website from being available. No responsibility is accepted by https://myfitlife.app/, for any losses howsoever caused that may arise from an inability to access or to access resources through its Website. If you find any errors within our website, including links that do not work, pages linked to the wrong document and out of date information, please email us hello@myfitlife.app